Below is our program policy for Aveo On-Demand services:

Aveo Infotech Private Limited, India ("Aveo Infotech") operates several websites, including www.aveoondemand.com, and various services.

Trial period

Aveo Infotech provides a free trial period for businesses and users to evaluate the hosted business applications. Aveo Infotech will provide a list of items to help in evaluating the service. However, free support will not be available during this trial period.

Registration

Businesses and users may register for the service at any time during the trial period. The service will be billed from the date of registration.

Support

After registration, users may use the free ticket based for basic issues and the paid advanced support services. It is the sole discretion of Aveo Infotech to decide if an issue can be resolved as part of the free support.

Billing and Payments

Aveo Infotech will bill all usage in a month at the end of a month and will send an email invoice for payment. Users may make the payment using credit cards or Paypal. Aveo Infotech may charge additional interest for late payments.

Thrid party software

Most of Aveo Infotech's services are based on open source software. By using these services through Aveo OnDemand, users accept the license and terms of these third party software, as well. 

Backup and recovery

Aveo Infotech will provide downloadable backups of the database of the business application on user request. These backups may be used for data mining or migrating data/service. These backups may also be used to restore the application's current database to the backup database. These backups and recoveries may be charged.

Security and confidentiality

Aveo Infotech will take appropriate steps to ensure security and confidentiality of users' data.

Program Policy Changes

Aveo Infotech may change its Program Policy from time to time, and in Aveo Infotech's sole discretion. Aveo Infotech encourages visitors to frequently check this page for any changes to its Program Policy. If changes are made, we will notify you by posting an announcement on the service website so you are always aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed

Questions

For any queries please mail us at This e-mail address is being protected from spambots, you need JavaScript enabled to view it . 

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